C1 · Advanced

Formal and informal register

How to write formal letters and emails with usted, and how colloquial Spanish, euphemisms and register shifts work.

The formal letter/email: structure and formulas

A formal Spanish email begins with a greeting followed by a colon (not a comma as in English/Dutch): Estimado/a Sr./Sra. [surname]:

Typical formulas:

  • Opening: Le escribo para... ('I am writing to...'), Me pongo en contacto con usted para... ('I am contacting you to...')
  • Requests: Le agradecería que + subjunctive... ('I would appreciate it if...')
  • Closing: Quedo a la espera de su respuesta. ('I look forward to your reply.'), Atentamente, ('Sincerely,'), Un cordial saludo, ('Kind regards,')

Examples

Estimada Sra. López: Le escribo para solicitar información sobre el curso.Dear Mrs. López: I am writing to request information about the course.
Quedo a la espera de su respuesta. Atentamente,I look forward to your reply. Kind regards,
Le agradecería que me confirmara la cita lo antes posible.I would appreciate it if you could confirm the appointment as soon as possible.

Using usted: forms and pronouns

Usted takes third-person singular conjugation (the same form as él/ella), but refers to 'you' (formal). Possessive: su/sus. Direct object: lo/la. The formal imperative uses the subjunctive form.

túusted
Presentehablashabla
Bezittelijk/Possessivetu/tussu/sus
Lijdend voorwerp/Direct objecttelo/la
Gebiedende wijs/Imperativehabla / no hableshable / no hable

Examples

¿Podría usted enviarme el documento?Could you send me the document?
Siéntese, por favor.Please have a seat.
¿Me permite hacerle una pregunta?May I ask you a question?

Colloquial Spanish: vocabulary and expressions

In informal, spoken contexts (especially in Spain) you use very different words than in a formal letter:

  • vale = OK, agreed
  • tío/tía = dude, mate (informal way to address friends)
  • molar = to be cool/great ('me mola')
  • guay = cool, great
  • currar = to work
  • flipar = to be amazed

These words are typical of Peninsular Spanish and don't belong in formal written text.

Examples

Vale, nos vemos a las ocho.OK, see you at eight.
¡Tío, mola un montón esta canción!Dude, this song is so cool!
Estoy currando todo el fin de semana.I'm working the whole weekend.
¡Qué fuerte lo que ha pasado!That's crazy, what happened!

Euphemisms: softening what you say

A euphemism replaces a direct or unpleasant word with a softer formulation. This is typical of formal and polite language:

  • fallecer instead of morir (to pass away instead of to die)
  • persona con recursos económicos limitados instead of pobre (person with limited financial means instead of poor)
  • prescindir de sus servicios instead of despedir (to let go instead of to fire)

Polite formulas like me temo que... ('I'm afraid that...') or the conditional for requests also belong to this register.

Examples

Lamentablemente, la empresa ha decidido prescindir de sus servicios.Unfortunately, the company has decided to let you go.
Mi abuelo falleció el año pasado.My grandfather passed away last year.
Es una persona con recursos económicos limitados.He is a person with limited financial means.

Shifting registers: same message, different tone

A good C1 speaker can adapt the same message to the situation. Compare the formal and informal version of the same action:

Situatie/SituationFormeel/FormalInformeel/Informal
Iets vragen/Asking for something¿Podría usted pasarme la sal?Pásame la sal, porfa.
Groeten/GreetingBuenos días, ¿qué tal está?¡Qué pasa, tío!
Afscheid nemen/Saying goodbyeHa sido un placer. Que tenga un buen día.¡Nos vemos, chao!

Examples

¿Sería tan amable de esperar un momento?Would you be so kind as to wait a moment?
Espera un momento, ¿vale?Wait a moment, OK?

💡 Tips

💡
Use a colon (:) after the greeting in formal Spanish emails, not a comma as in English or Dutch.
💡
Words like 'tío', 'vale' and 'mola' are typical of Spain; other words are used in Latin America (e.g. 'chévere', 'bacán', 'parce').
💡
If you're unsure about the right register, 'usted' + condicional ('¿podría...?', '¿sería posible...?') is always a safe, polite choice.

🎯 Practise this topic with 10 interactive exercises (10)

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